Privacy Policy
Diligence privacy policy — how we collect, use, and protect your data.
Privacy Policy
Last updated: March 2026
Diligence ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, firm affiliation, and role. This information is necessary to provide our services and manage your account.
Deal & Document Data
Documents uploaded to our data room, diligence requests, AI analysis results, and collaboration content (comments, Q&A threads) are stored securely and processed only to deliver our services.
Usage Data
We collect information about how you interact with our platform, including pages visited, features used, and session duration. This helps us improve our product.
2. How We Use Your Information
- Provide, maintain, and improve our due diligence platform
- Process and analyze documents using our AI engine
- Facilitate collaboration between team members
- Send service-related notifications and updates
- Detect, prevent, and address security or technical issues
3. Data Security
We implement industry-standard security measures including:
- AES-256 encryption for data at rest and TLS 1.3 for data in transit
- SOC 2 Type II certified infrastructure
- Zero staff access to your deal documents — our team cannot view your data
- One-click data purge for complete removal of deal data upon request
4. Data Sharing
We do not sell your personal data. We share information only:
- With your consent or at your direction
- With service providers who assist in operating our platform (under strict contractual obligations)
- When required by law or to protect our legal rights
5. AI Data Governance
Your documents are processed by AI models solely to provide analysis features. We do not use your data to train AI models. All AI operations are logged in our governance audit trail. See our AI Governance page for details.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us or using the one-click purge feature.
7. Your Rights
You have the right to access, correct, delete, or export your personal data. Contact us at privacy@go-diligence.com to exercise these rights.
8. Contact Us
For privacy-related questions or concerns, contact our team at privacy@go-diligence.com.